Organizational Behavior (OB) Question Bank (Revised)

1. BASED ON REMEMBERING

1. Define attitude.

2. What is perception in OB?

3. Define motivation.

4. Define Organizational Behavior (OB).

5. What is team building?

6. Who proposed the Two-Factor Theory?

7. Define leadership.

8. What is work stress?

9. Define values.

10. Define personality.

11. What is selective perception?

12. Mention any two benefits of Emotional Intelligence.

13. Who proposed the need for hierarchy theory?

14. What is conflict management?

15. What is work-life balance?

16. What is group dynamics?

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2. BASED ON UNDERSTANDING

1. Differentiate between EQ and IQ with respect to their roles in professional performance.

2. What is the Johari Window? How is it useful in self-awareness and communication?

3. Describe the Five-Stage Model of group development.

4. What are the main sources of conflict in the workplace?

5. Describe any three techniques to manage stress at the workplace.

6. Compare and contrast any two models of OB.

7. What is organizational change? Explain the three stages of Kurt Lewin’s change model.

8. Describe the Big Five Personality Traits with examples.

9. Explain any three approaches to conflict management.

10. Explain the scope and importance of Organizational Behavior in today’s workplace.

11. What are stereotyping and halo effects in social perception?

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3. BASED ON APPLYING / ANALYZING / EVALUATION

1. Compare trait and behavioral theories of leadership. Which theory is more effective in today’s business environment, and why?

2. As a team leader, how would you use motivation theories to improve team performance in a remote work environment?

3. Examine the role of HR managers in facilitating organizational change while maintaining employee morale.

4. Analyze the relationship between values, attitudes, and behavior in shaping workplace culture.

5. Apply the concept of emotional competence in handling a team under high stress. What skills would be most beneficial?

6. Analyze the relevance of OB in today’s dynamic and diverse workplace. Support your answer with real-life examples.

7. Examine how attitudes can be changed in an organizational setting using examples.

8. Apply Maslow’s Need Hierarchy Theory to understand employee dissatisfaction in a manufacturing company.

9. Evaluate the impact of emotional intelligence on leadership effectiveness. Support your argument with examples or case references.

10. How can organizations promote work-life balance and workplace spirituality?

QB of ERRK

 

1. BASED ON REMEMBERING

Answer Any Five (2 Marks Each)

1. What is job analysis?

2. What is internal recruitment?

3. How does recruitment support organizational strategy?

4. Mention any two objectives of workforce planning.

5. What is meant by cloud-based record management?

6. What is meant by ethical recruitment?

7. What is HRIS?

8. What is employer marketing?

9. Define recruitment marketing.

10. What are HR records?

11. Define strategic recruitment.

12. Give two examples of external recruitment sources.

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2. BASED ON UNDERSTANDING

Answer Any Four (5 Marks Each)

1. Explain the key steps involved in the recruitment process.

2. What is job analysis? Explain its components and significance.

3. What is an Applicant Tracking System (ATS)? How does it help in recruitment?

4. Explain the process and importance of workforce planning in HRM.

5. What is employer branding? How does it influence talent acquisition?

6. Describe the key principles of effective record keeping in Human Resource Management.

7. Discuss any three important areas where HRIS can be applied in an organization.

8. Differentiate between internal and external sources of recruitment with suitable examples.

9. What is onboarding? Explain its objectives and key components.

10. Explain the importance of data privacy and security in maintaining employee records.

11. Explain the key steps involved in HRIS implementation.

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3. BASED ON APPLYING / ANALYZING / EVALUATION

Answer Any Three (10 Marks Each)

1. Analyze how social media platforms like LinkedIn and Instagram contribute to recruitment marketing.

2. How are AI and machine learning revolutionizing the recruitment process? Evaluate the benefits and ethical concerns.

3. Compare digital vs. manual record-keeping systems from the perspective of data security, accessibility, and efficiency. Provide examples.

4. Evaluate the challenges faced by an organization during the implementation of HRIS. How can these challenges be overcome?

5. Design an onboarding process for new employees in a startup. How would it differ from that in a large corporation?

6. Compare and contrast online and offline sourcing strategies. Which is more effective in today’s digital age and why?

7. Analyze the consequences of poor HR record-keeping on organizational efficiency and compliance. Suggest corrective measures.

8. Create a strategic plan for enhancing an organization’s employer brand to attract millennial and Gen Z talent.

9. Critically analyze the role of data privacy laws (like GDPR) in shaping HR record-keeping policies.

10. Evaluate the impact of a well-planned recruitment strategy on overall organizational performance.

QB for Production and operation management

 

Question Bank: Production and Operations Management (BBA 23402)

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 REMEMBERING (2 Marks Each)

1. What is the meaning of plant layout?

2. What does production management mean?

3. Define TQM.

4. Mention two advantages of automation.

5. What do you mean by Simplification?

6. Define Materials Management.

7. What is Scheduling in production planning?

8. Define Quality circle.

9. What is Operations Management?

10. Define Automation.

11. What is Just-In-Time (JIT) production?

12. What is Plant Location?

13. What is Inventory Management?

14. What is Method Study?

15. Define Productivity.

16. What is Quality Control?

17. Mention any two physical facilities in plant layout.

18. Define Material Handling.

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 UNDERSTANDING (5 Marks Each)

1. What is automation? Explain its types and state two advantages and two disadvantages.

2. What is the plant layout? Explain any four types of plant layout with examples.

3. What are the different techniques of inventory control? Briefly explain any two.

4. Define capacity planning and explain its role in production management.

5. What is productivity? Explain any four factors that influence productivity.

6. What is ISO? Explain its meaning, objectives, and importance in quality management.

7. What is Economic Order Quantity (EOQ)? Explain its meaning, assumptions, and significance in inventory control.

8. Describe the classification of production systems with suitable examples.

9. Discuss the role of physical facilities such as lighting, sanitation, and safety in plant layout.

10. Differentiate between process layout and product layout.

11. What is quality control? Briefly explain the concept of statistical quality control.

12. What is production planning? State its objectives and key components.

13. What is a Quality Circle? Explain its features, objectives, and benefits in quality improvement.

14. Explain the meaning, objectives, and scope of Production and Operations Management.

15. Define plant location. What are the main factors affecting plant location decisions?

16. What is inventory management? Discuss the basic principles and importance.

17. Explain the key considerations in selecting materials handling equipment.

18. Explain the concept of time and motion study and its importance in work measurement.

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APPLYING / ANALYZING / EVALUATING (10 Marks Each)

1. You are appointed as a production manager in a medium-sized manufacturing company. How would you apply the principles of Production and Operations Management to improve efficiency and output?

2. Analyze how a poor plant location can impact the overall production efficiency of a company.

3. A manufacturing company plans to enhance productivity. Analyze the role of method study and time-motion study in improving efficiency. Evaluate their limitations in modern automated setups.

4. Compare and evaluate the concepts of ISO and TQM in terms of their role in maintaining quality. Which one is more practical for a mid-size enterprise, and why?

5. Analyze the interrelationship between capacity planning, scheduling, and routing in effective production planning. Evaluate how imbalance in any one area can affect overall operations.

6. Suppose a company wants to set up a new manufacturing plant. How would you apply the factors affecting plant location to choose an appropriate site?

7. Design an appropriate plant layout for a garment manufacturing unit. Justify your choice with respect to layout type, workflow, and space utilization.

8. A multinational company wants to set up a new plant in India. Analyze the factors it must consider while selecting the plant location. Analyze which factor is most critical and why.

9. Evaluate the importance of Just-In-Time (JIT) in minimizing waste and improving operational efficiency. How would you apply JIT in a small-scale bakery business?

Question Bank of SHRM

 

Question Bank: Strategic Human Resource Management (BBA 23406)

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 REMEMBERING (Short Questions)

• Name any two SHRM models.

• What is strategic collective bargaining?

• What do you mean by organizational values?

• Name any one HR metric used to evaluate SHRM effectiveness.

• What is workforce diversity?

• Define workforce planning.

• What is SHRM?

• Name one HR issue related to technology.

• Name any two stages in the evolution of Strategic HRM.

• Mention one impact of demographic changes on HR strategy.

• Define the HR Causal Chain.

• State one role of trade unions in employee relations.

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UNDERSTANDING (Medium-length Questions)

• Define Strategic Human Resource Management and explain how it differs from traditional HRM.

• What is Strategic HR Planning? Explain its role in aligning HR functions with business objectives.

• How do demographic changes influence strategic HR planning?

• What are the challenges of managing workforce diversity in SHRM?

• Explain the Universalistic model of SHRM with suitable examples.

• How can SHRM impact overall business performance?

• What are the objectives of strategic workforce planning?

• How does aligning HR with corporate strategy improve organizational performance?

• Differentiate between aggregate planning and succession planning in workforce management.

• Explain the role of HR leadership in implementing SHRM successfully.

• Explain the strategic importance of training and development in SHRM.

• What is the role of unions in strategic employee relations?

• What are organizational values? How can HR promote them effectively?

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 APPLYING / ANALYZING / EVALUATING (Long Questions)

• Discuss the competencies required for HR leaders in the digital age. How do these competencies contribute to SHRM?

• Assess how a well-structured career development system contributes to employee retention and motivation in an organization.

• Analyze the role of SHRM in managing remote or hybrid workforces in the post-pandemic era.

• Analyze the strategic role of unions in shaping employee-employer relationships in today’s corporate world.

• Propose a strategic employee retention plan for a startup facing high turnover. Justify your suggestions.

• Analyze how HR can effectively manage organizational change during mergers and acquisitions.

• Apply the Behavioral Perspective of SHRM to a service-based organization. How can behavior-focused strategies influence performance?

5marks questions for Advertising and sales promotion

 

UNIT 1: Introduction to Advertising

1. Explain the nature and scope of advertising with suitable examples.

2. Discuss the role of advertising in marketing communication. How does it support the marketing mix?

3. Describe the main elements of an advertisement and explain their significance.

4. Why is creativity important in advertising? Describe any two techniques used to create effective ads.

5. Explain the ethical issues involved in advertising. What is the role of regulatory bodies like ASCI in maintaining ethics?

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✅ UNIT 2: Advertising Media and Strategy

6. Explain the different types of advertising media with examples.

7. Define media planning. Discuss its importance in an effective advertising campaign.

8. What are the major factors influencing media selection in advertising?

9. Describe the key steps involved in planning and executing a strategic advertising campaign.

10. Explain the concept of media effectiveness. What are the key metrics used to measure it?

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✅ UNIT 3: Sales Promotion and Consumer Behavior

11. Define sales promotion. Explain its objectives and significance in modern marketing.

12. Distinguish between trade, consumer, and retailer sales promotions with examples.

13. Explain the key factors that influence consumer buying behavior.

14. Discuss how advertising and sales promotion are integrated in a promotional strategy.

15. Write a short note on any one real-life successful sales promotion campaign and explain why it was effective.

10 marks questions for advertising and sales promotion

 

UNIT 1: Introduction to Advertising

🔟 (Application / Analysis / Evaluation)

1. Evaluate the role of advertising in today’s integrated marketing communication. How does it influence customer decision-making?

2. Analyze the components of an effective advertisement using a real-world example. How do headline, copy, visuals, and layout contribute to its success?

3. How would you apply creative advertising techniques to design a campaign for a new eco-friendly product? Justify your approach.

4. Evaluate the ethical concerns in modern advertising. Analyze the impact of controversial ads and suggest how regulatory bodies help maintain ethical standards.

5. Compare traditional and modern definitions of advertising. Analyze how the nature and scope of advertising have evolved with digital media.

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✅ UNIT 2: Advertising Media and Strategy

🔟 (Application / Analysis / Evaluation)

6. Analyze the strengths and limitations of various advertising media (Print, Electronic, Outdoor, Digital) and recommend a suitable media mix for a new fashion brand.

7. Evaluate the media planning process with a practical example. How does effective media planning improve campaign performance?

8. A company has limited budget for promotion. Analyze the factors influencing media selection and recommend a cost-effective plan.

9. Design a strategic advertising campaign for a mobile app launch. Outline the steps involved and justify your choices of media and message.

10. Critically evaluate different metrics used to measure media effectiveness. How do these metrics guide advertising decision-making?

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✅ UNIT 3: Sales Promotion and Consumer Behavior

🔟 (Application / Analysis / Evaluation)

11. Analyze the role of sales promotion in influencing short-term consumer behavior. Use examples of retail promotions to support your answer.

12. Evaluate the effectiveness of different types of promotions (trade, consumer, retailer) in increasing brand loyalty and sales.

13. How can advertising and sales promotion be integrated for better marketing communication? Support with a real or hypothetical campaign.

14. Apply consumer behavior concepts to analyze how buyer decisions are influenced by digital promotions like cashback, e-coupons, and limited-time offers.

15. Critically analyze a successful sales promotion campaign. What made it effective, and what can be learned for future strategies?

Advertising and sales promotion 2marks questions

 

16. Unit 1: Introduction to Advertising

    1. Define advertising.

    2. Mention any two characteristics of advertising.

    3. What are the main elements of an advertisement?

    4. Name any two roles of advertising in marketing communication.

    5. What is the purpose of a headline in an advertisement?

    6. State any two techniques used in creative advertising.

    7. Define advertising ethics.

    8. Give two examples of regulatory bodies in advertising.

    9. Mention any two controversial advertisements.

    10. What is the role of visuals in an advertisement?

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    ✅ Unit 2: Advertising Media and Strategy

    11. List any two types of advertising media.

    12. Define media planning.

    13. What is the importance of media selection?

    14. Name any two criteria for selecting advertising media.

    15. State two characteristics of print media.

    16. Define media effectiveness.

    17. Mention two metrics used to measure media effectiveness.

    18. What is a strategic advertising campaign?

    19. Give any two examples of digital advertising media.

    20. Name any two outdoor advertising tools.

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    ✅ Unit 3: Sales Promotion and Consumer Behavior

    21. Define sales promotion.

    22. Mention any two objectives of sales promotion.

    23. List any two types of sales promotion.

    24. Give two examples of consumer sales promotion tools.

    25. What are trade promotions?

    26. Name two factors that influence consumer buying decisions.

    27. What is meant by integration of advertising and sales promotion?

    28. List any two digital tools used in sales promotion.

    29. Mention any two examples of loyalty programs.

    30. Give the name of any one real-life sales promotion campaign.

    
    

2marks question POM

 

UNIT 1: INTRODUCTION TO PRODUCTION AND OPERATIONS MANAGEMENT

1. Define Production Management.

2. What is Operations Management?

3. State any two objectives of Production and Operations Management.

4. Classify different types of production systems.

5. Define Automation.

6. Mention two advantages of automation.

7. State two types of automation.

8. What is Just-In-Time (JIT) production?

9. Define Production as a system.

10. List any two characteristics of modern production and operations.

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UNIT 2: PLANT LOCATION AND LAYOUT

1. What is Plant Location?

2. Mention two factors affecting plant location.

3. What is meant by Plant Layout?

4. Define Product Layout.

5. What is Process Layout?

6. Write any two principles of plant layout.

7. What is Job Shop Layout?

8. What do you mean by Cellular Layout?

9. Mention any two physical facilities in plant layout.

10. State any two cost factors in location decisions.

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UNIT 3: MATERIALS MANAGEMENT

1. Define Materials Management.

2. What is the main objective of materials management?

3. Mention any two functions of materials management.

4. What is Inventory Management?

5. Define Material Handling.

6. Mention any two economic considerations in material handling.

7. What is Standardization in materials management?

8. Define Codification.

9. What do you mean by Simplification?

10. Name any two techniques of Inventory Control.

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UNIT 4: PRODUCTION PLANNING AND QUALITY CONTROL

1. Define Production Planning.

2. What is Capacity Planning?

3. What is Scheduling in production planning?

4. What is Quality Control?

5. Define Statistical Quality Control.

6. What is TQM (Total Quality Management)?

7. What do you mean by Acceptance Sampling?

8. Define Productivity.

9. What is Method Study?

10. Define Time and Motion Study.

11. Define ISO

12. Define EOQ

POM QB for ch-4

 

4.1 Production Planning

2-Marks Questions

1. Define production planning.

2. What is routing in production planning?

3. State the objective of capacity planning.

4. What is scheduling?

10-Marks Questions

1. Explain the objectives and key concepts of production planning.

2. Describe the process of capacity planning and its role in production management.

 3. Analyze the interrelationship between production planning, scheduling, and routing.
4. Evaluate the challenges in capacity planning for seasonal products.

 5. Apply production scheduling techniques to manage operations in a bakery.
6. Devise a routing plan for a manufacturing company producing customized furniture.

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4.2 Quality Control

2-Marks Questions

1. What is quality control?

2. Define Statistical Quality Control (SQC).

3. What is ISO?

4. What is TQM?

5. Differentiate between acceptance sampling and control charts.
6. Explain the role of quality circles in quality improvement.

7. How would you use control charts in a production process?
8. Mention a practical example of applying ISO standards in a factory.

10-Marks Questions

1. Explain Statistical Quality Control and its components.

2. Describe the concept of Quality Management and its importance.

 3. Analyze the differences between ISO and TQM.
4. Evaluate the effectiveness of acceptance sampling in reducing defects.

5. Develop a quality control process using control charts for a textile manufacturing unit.
6. Apply TQM principles in a service industry like hospitality or education.

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4.3 Productivity and Work Measurement

2-Marks Questions

1. Define productivity.

2. What is method study?

3. What is Standard Time in work measurement?

4. Name any two factors influencing productivity.

10 marks questions

5. Distinguish between time study and motion study.
6. Why is productivity important in manufacturing?

7. Give an example of a chart used in time and motion study.
8. How can work measurement improve shop floor efficiency?

10-Marks Questions

1. Explain various factors influencing productivity.

2. Describe the steps involved in method study and time study.

 3. Compare and contrast time study and motion study.
4. Analyze how standard time helps in improving operational efficiency.

 5. Design a workflow diagram for a car servicing station using time and motion study.
6. Apply work measurement techniques to optimize tasks in a retail store.

Ch-2 OB QB

 

1. REMEMBERING (Recall of facts and basic concepts)

• Define personality and attitude.

• What are the Big Five Personality Traits?

• Name the four quadrants of the Johari Window.

• What is the Myers-Briggs Type Indicator (MBTI)?

• Define perception in the context of organizational behavior.

• List the components of attitude.

• What is selective perception?

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🔹 2. UNDERSTANDING (Explain ideas or concepts)

• Explain the importance of personality in employee performance.

• Describe the MBTI personality types with an example.

• Explain the concept of Transactional Analysis.

• Discuss the relationship between attitude and behavior.

• Describe how halo effect and stereotyping influence social perception.

• What are the factors influencing perception?

• Explain the components of attitude with an example.

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🔹 3. APPLYING (Use information in new situations)

• Apply the Johari Window to improve team communication.

• How would you use MBTI for selecting suitable candidates for a marketing role?

• Use attribution theory to explain why a manager might misjudge an employee’s performance.

• How can positive attitude be applied to reduce conflict at the workplace?

• Demonstrate how perception errors can affect performance appraisals.

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🔹 4. ANALYZING (Draw connections among ideas)

• Compare and contrast the MBTI and Big Five personality models.

• Analyze how attitude affects job satisfaction and motivation.

• Break down the perceptual process and identify where biases may occur.

• Differentiate between stereotyping and halo effect with suitable workplace examples.

• Analyze how different personality traits impact team performance.

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🔹 5. EVALUATING (Justify a stand or decision)

• Evaluate the usefulness of the Big Five Personality Traits in recruitment.

• Assess the impact of a negative attitude on organizational culture.

• Evaluate the role of Transactional Analysis in conflict resolution.

• How effective is selective perception in forming first impressions?

• Judge the reliability of attribution theory in explaining workplace behaviors.

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Let me know if you want these organized in a printable char

SHRM CH-1

 

1. Define Strategic Human Resource Management (SHRM).

2. EXPLAIN   differences between Strategic HRM and Traditional HRM.

3. Explain how the HR Causal Chain links HR practices to business performance.

4. Why has Strategic HRM evolved as an essential business function?

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5. Compare and contrast Universalistic and Contingency models of SHRM.

6. How does the Behavioral Perspective of SHRM influence employee performance?

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7. A company wants to expand globally. As an HR manager, suggest two Strategic HR practices to support this expansion.

8. A retail company is facing high employee turnover. How can Strategic HR Planning help in reducing it?

9. Define Strategic Human Resource Management (SHRM) and explain its evolution over time. How does SHRM differ from Traditional HRM? Provide suitable examples.

10. Describe the four models of SHRM: Universalistic, Contingency, Configurational, and Behavioral perspectives. How does each model influence HR strategy in an organization?

11. How can Strategic HR Planning help in aligning HR practices with business goals? Analyze the role of HR managers in ensuring effective HR-business alignment.

12. A tech startup is experiencing rapid growth, but its HR practices are not aligned with its business strategy. As an HR consultant, suggest a strategic HR plan to help the company manage talent acquisition, employee retention, and organizational culture effectively.

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